Bus route or schedule concern

Strathcona County service request to raise a concern on bus routes / schedules.

Emergencies: call 9-1-1

If the nature of your service request is urgent (impacts public safety/loss), please call the appropriate department’s service phone line.

In order to process this request, we do require a route number, date, time and a detailed description.

Personal information is collected under the authority of section 33(c) of the Freedom of Information and Protection of Privacy Act and will be used for managing and administering your transaction with the County Connect Service Tracking System. If you have questions regarding the collection, use or disclosure of this information contact Kim Zachow, Administrative Assistant, Transit at 780-416-6769.

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