Pause in County mailouts starting May 12
Due to a potential service disruption, Strathcona County is pausing all Canada Post mailouts starting May 12 to avoid any mail getting stuck in the system.Â
- All property tax notices will be mailed out prior to May 12. Â
- Utility bills will not be mailed to residents until further information about the service disruption is confirmed. NOTE: Payments are still required during a pause or disruption in mail delivery.Â
- Sign up for MyAccounts to view and pay Strathcona County utility bills and property taxes online.Â
This pause is recommended by Canada Post as a service disruption could occur without notice after their current union agreement ends on May 22.Â
Visit the Canada Post website for the latest updates on the potential service disruption.Â
Main phone line:
780-464-8111
Regular office hours – 8:30 a.m. to 4:30 p.m.
Offices are open Monday to Friday
Closed on statutory holidays
Fax: 780-464-8050
On this page
Emergencies and police
Emergencies
9-1-1
Call 9-1-1 for:
- Life or death situations
- Serious crimes in progress
- Medical emergencies
- Physical altercations
- Fire
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24-hour line:Â
780-467-7741
Call the RCMP and Enforcement complaint line for:
- Bylaw complaints (parking, noise, animal control, etc)
- Crimes not in progress
- Custody disputes
- Driving complaints
- Collisions with no serious injuries
- Harassment
- Suspicious activity
- Theft
Report crimes online
You may report non-urgent incidents online (lost or stolen items, damaged property, etc.)
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Emergencies
9-1-1
Call 9-1-1 for:
- Life or death situations
- Serious crimes in progress
- Medical emergencies
- Physical altercations
- Fire
Â
24-hour line:Â
780-467-7741
Call the RCMP and Enforcement complaint line for:
- Bylaw complaints (parking, noise, animal control, etc)
- Crimes not in progress
- Custody disputes
- Driving complaints
- Collisions with no serious injuries
- Harassment
- Suspicious activity
- Theft
Report crimes online
You may report non-urgent incidents online (lost or stolen items, damaged property, etc.)
Â
24-hour service numbers
- Flooding, traffic management, roads issues and snow or ice control: 780-417-7100
- Water and sewer troubles: 780-467-7785
- Natural gas - ATCO Gas: 780-420-5585
- Power outage — Fortis Alberta: 780-310-9473Â
- Industry spill reporting: 780-464-8465Â
Wellness and mental health supports
Call 9-1-1 or one of these crisis contact numbers if you need immediate emergency help.
Mailing address
2001 Sherwood Drive,
Sherwood Park,Â
Alberta, Canada
T8A 3W7
Map:Â View on Google Maps
Request services
County Connect
Ask a question, report it or suggest it using County Connect
Department contacts
Use the list of County department pages to get contact information.
See also:
- List of boards and committees established by Strathcona County Council and departments.Â
- List of County owned or operated facilities and officesÂ
- Learn where to find us on social media.
Mayor and Council
- Office of the Mayor
- The Office of the elected officials page lists contact information for each Councillor.
Not sure who is your elected representative?Â
Find your councillor on a map. Â
Media requests
Visit the News Room page to find contact information for media inquiries, photos and the latest news releases.
