Arc

Arc is the new electronic payment card system used in the region for transit riders.

Arc is currently available for adult, youth, student, senior and those eligible for a subsidy.

Riders that utilize Mobility Bus can begin to pick up their free Arc card and register their accounts in late July and start using the system on August 1, 2024.

To learn more about Arc, or if you have questions or concerns, visit myarc.ca or call the Arc call centre at 780-1-888-302-0001.

With an Arc card users have monthly fare caps. With caps users won't pay more than a maximum each month for either commuter or local service based on their profile type. We suggest keeping at least a $1 to $2 balance in your Arc purse to avoid seeing either a low balance warning (yellow) or a deny travel warning (red) near the end of each month.

Reduced monthly caps are only available for riders that register their Arc cards. To register and apply for an age or student based concession profile go on-line to myArc.ca. Subsidy profiles are only available for approved residents and they must visit the Bethel Transit Terminal to register.

Children 12 years of age and under ride free when accompanied by a fare paying passenger.

Cash fares

• Cash fares are the same for all riders.
• Drivers cannot give change.

• Mobility Bus clients will transition to the Arc fare payment system beginning August 1, 2024.
• Monthly passes and paper tickets will be no longer be sold effective September 18, 2024 and all stock must be used by December 31, 2024 (no refunds).
• Riders will receive an Arc card, register an account, load value, and apply for a fare concession.
• For local or commuter trips riders will have the ability to purchase single use Arc tickets.
• For rural trips the preloaded Arc card or cash fare must be used, no single trip tickets.
• Once a rider reaches a fare cap for a service type, they will ride free for the rest of the calendar month on that service.
• Mandatory attendants travel for free when identified by a health care practitioner as required, and documented on the application form.
• You can pay your fare with cash in the exact amount. Drivers cannot give change.

Learn about using the Mobility Bus service.

Mobility Bus paper fares - no longer sold effective September 18, 2024

• Mobility Bus paper tickets and monthly passes will no longer be sold effective September 18, 2024.
• All pre-purchased paper tickets can continue to be used until December 31, 2024 after which they will no longer be accepted.

• SC Transit pre-purchased youth/student/senior paper tickets must be used by December 31, 2024. After this date these tickets are no longer valid for travel.

• SC Transit adult paper tickets (commuter and local) are no longer valid effective January 1, 2024. 

When and where to buy

• You can buy your Arc card or load value to it:
  • in-person at the terminals
  • MyArc
  • at various retail locations or
  • using an Arc vending machine

Customer service hours

• Bethel Transit Terminal, 650 Bethel Drive - view map
  Monday to Friday: 7 a.m. to 7 p.m.
  Saturday: 8 a.m. to 12:15 p.m. and 1:15 p.m. to 4:30 p.m.
  Sunday: Closed
   
• Ordze Transit Centre, 970 Ordze Road - view map
  Last two working days and the first working day of every month.
  7 a.m. to 10:30 a.m. and 3 p.m. to 6:15 p.m.

Advantage Parking at Bethel

• $35 per month
• 100 passes available

Learn more about the Advantage Parking program at the Bethel Transit Terminal.

Subsidized fares

Residents can apply for subsidized transit based on income. Arc is now available for those individuals and families that may qualify for Subsidized fares. 

For more information about eligibility contact Family and Community Services at 780-464-4044.

Already approved, contact Strathcona County Transit at 780-464-RIDE or visit us in-person at the Bethel Transit Terminal.

Transfers

Sometimes your trip may require a transfer between different buses or services (LRT). Strathcona County Transit works with our regional partners in Edmonton and St. Albert to help you reach your destination.

Your transfer fee will depend on the type of fare media you are using and where you are traveling. Your transfer fee is paid in cash to the operator once you board the transferring bus. Please use the charts below to determine your transfer fee, and remember to request a paper transfer as your proof of payment. If using an Arc card, the transfer fee is deducted directly from the Arc purse and determined by the transfer rules between agencies. If using an Arc ticket, transferability is based on the validity of the product loaded.

Effective February 1, 2024

Strathcona County Transit transfer fees for paper passes, tickets and transfers

Customers using Edmonton Transit System (ETS) paper passes, tickets and transfers on Strathcona County buses

Customers using St. Albert Transit (StAT) paper passes, tickets and transfers on Strathcona County buses

Other passes