Customer Service Office Closure - OTC
The Customer Service office located at the Ordze Transit Centre will be closed the afternoon of Friday, March 28.
The office will re-open for assistance on Monday, March 31 at 7 a.m.
To load an Arc card or purchase a ticket please use the Arc vending machine.
To speak with a Customer Service Representative please call 780-464-RIDE(7433)

Take Part; Take Transit! Join over 1.5 million riders (annually) who let our professional operators take them where they need to go. We have the province’s first fleet of double-decker buses, along with local, local on-demand service (starting June 26, 2022), and commuter service into Edmonton and an accessible transit (Mobility Bus) service. We’re happy to have you along for the ride!
Transit Link at 780-464-RIDE (7433)
Email:Â transit@strathcona.ca
Ask it, report it or suggest it using County Connect
Customer service hours:Â
Monday to Friday: 7 a.m. to 7 p.m.
Saturday: 8 a.m. to 12:15 p.m. and 1:15 p.m. to 4:30 p.m.
Need a taxi? Accessible taxi? Limo? Shuttle? Find out how we make sure your vehicle for hire experience is safe for you and your driver.