24-hour water and wastewater emergency contact
If you are having a water or wastewater emergency, call 780-467-7785 anytime, and an operator will respond to your call within one hour.
Spring chlorine odour
During spring runoff the snow melts and flows into the North Saskatchewan river, bring with it sediment and other organic materials. EPCOR prepares for this by adjusting the treatment process which can lead to the water having a stronger than usual chlorine smell.
The water is still safe to drink and the change in odour is temporary, as the spring melt finishes the water will return to normal.
More information can be found on EPCOR's website.
Strathcona County is committed to providing safe, clean and reliable water to residents, 24/7. As part of our water and wastewater services, we operate and maintain the underground sewer systems in seven of our hamlets.
Strathcona County Utilities operates under the following service policies:
SER-001-026 Capital Cost Recovery for Water Servicing (598.3Â KB)
SER-001-029D Water Billing Adjustment Program (31.1Â KB)
SER-001-031 Utilities Guarantee Deposit (106.7Â KB)
SER-009-043 Blockages in Residential Sewer Lines (100.2Â KB)
SER-012-009 Storm Water Management Facility Easements (32.6Â KB)
