Arc

• Arc is the new electronic payment card system used in the region for transit riders.
• Arc is available for all riders: adult, youth, student, senior and those eligible for a subsidy.
• Riders that utilize Mobility Bus can begin to pick up their free Arc card (while supplies last) and register their accounts at the Bethel Transit Terminal.
• To learn more about Arc, or if you have questions or concerns, visit myarc.ca or call the Arc call centre at 780-1-888-302-0001.

With an Arc card users have monthly fare caps. With caps users won't pay more than a maximum each month for either commuter or local service based on their profile type. We suggest keeping at least a $5 balance in your Arc purse to avoid seeing either a low balance warning (yellow) or a deny travel warning (red) near the end of each month. When a riders purse has between $1 and $4 the (yellow) low balance warning will appear, even if the monthly cap has been reached. To avoid this the rider will need to top-up their purse. When a riders purse falls below $1.00 the (red) deny travel warning will appear, even if the monthly cap has been reached. The Arc card requires a minimum balance of at least $1.00 in order for the card to successful accept taps.

• Reduced monthly caps are only available for riders that register their Arc cards. To register and apply for an age or student based concession profile go on-line to myArc.ca or visit the Bethel Transit Terminal.
• Subsidy profiles are only available for Strathcona County residents that have been approved by Family and Community Services. Visit the Bethel Transit Terminal in person after approval to register your Arc account.

• Children 12 years of age and under ride free when accompanied by a fare paying rider.

• All pre-purchased Youth, Senior and Mobility Bus paper tickets can continue to be used until December 31, 2024 after which they will no longer be accepted.
• Mobility Bus rural trips - the preloaded Arc card or cash fare must be used, no single trip tickets.
• Mobility Bus - Mandatory attendants travel for free when identified by a health care practitioner as required, and documented on the application form.

Cash fares

• Cash fares are the same for all riders.
• Drivers cannot give change.

When and where to buy

• You can buy your Arc card or load value to it:
  • in-person at the terminals
  • MyArc
  • at various retail locations or
  • using an Arc vending machine

Customer service hours

• Bethel Transit Terminal, 650 Bethel Drive - view map
  Monday to Friday: 7 a.m. to 7 p.m.
  Saturday: 8 a.m. to 12:15 p.m. and 1:15 p.m. to 4:30 p.m.
  Sunday: Closed
   
• Ordze Transit Centre, 970 Ordze Road - view map
  Last two working days and the first working day of every month.
  7 a.m. to 10:30 a.m. and 3 p.m. to 6:15 p.m.

Advantage Parking at Bethel

• $35 per month
• 100 passes available

Learn more about the Advantage Parking program at the Bethel Transit Terminal.

Subsidized fares

Residents can apply for subsidized transit based on income. Arc is available for those individuals and families that may qualify for Subsidized fares. 

For more information about eligibility contact Family and Community Services at 780-464-4044.

Already approved, contact Strathcona County Transit at 780-464-RIDE or visit us in-person at the Bethel Transit Terminal.

Transfers

Sometimes your trip may require a transfer between different buses or services (LRT). Strathcona County Transit works with our regional partners in Edmonton and St. Albert to help you reach your destination.

Your transfer fee will depend on the type of fare media you are using and where you are traveling.

If using an Arc card, the transfer fee is deducted directly from the Arc purse and determined by the transfer rules between agencies. If using an Arc ticket, transferability is based on the validity of the product loaded.

If using a another agencies valid paper product, your transfer fee must be paid in cash to the operator once you board the transferring bus. Please use the charts below to determine your transfer fee, and remember to request a paper transfer as your proof of payment.

Effective February 1, 2024

Strathcona County Transit transfer fees for tickets and transfers

* Strathcona County paper tickets for Youth, Seniors, and Mobility Bus will no longer be accepted effective January 1, 2025.
Adult tickets were discontinued effective December 31, 2023.

Riders using Edmonton Transit System (ETS) paper passes, tickets and transfers on Strathcona County buses

*Edmonton Transit paper passes and paper tickets will no longer be accepted for travel effective January 1, 2026.

Riders using St. Albert Transit (StAT) paper passes, tickets and transfers on Strathcona County buses

*St. Albert paper passes and paper tickets will no longer be accepted for travel effective January 1, 2026.

Other passes