Main phone line:
780-464-8111

Regular office hours – 8:30 a.m. to 4:30 p.m.
Offices are open Monday to Friday
Closed on statutory holidays
Fax: 780-464-8050

Emergencies and police

Emergencies
9-1-1


Call 9-1-1 for:

  • Life or death situations
  • Serious crimes in progress
  • Medical emergencies
  • Physical altercations
  • Fire




     

24-hour line: 
780-467-7741

Call the RCMP and Enforcement complaint line for:

  • Bylaw complaints (parking, noise, animal control, etc)
  • Crimes not in progress
  • Custody disputes
  • Driving complaints
  • Collisions with no serious injuries
  • Harassment
  • Suspicious activity
  • Theft

Report crimes online

You may report non-urgent incidents online (lost or stolen items, damaged property, etc.)
 

RCMP online crime reporting system






 

Emergencies
9-1-1


Call 9-1-1 for:

  • Life or death situations
  • Serious crimes in progress
  • Medical emergencies
  • Physical altercations
  • Fire




     

24-hour line: 
780-467-7741

Call the RCMP and Enforcement complaint line for:

  • Bylaw complaints (parking, noise, animal control, etc)
  • Crimes not in progress
  • Custody disputes
  • Driving complaints
  • Collisions with no serious injuries
  • Harassment
  • Suspicious activity
  • Theft

Report crimes online

You may report non-urgent incidents online (lost or stolen items, damaged property, etc.)
 

RCMP online crime reporting system






 

24-hour service numbers

  • Flooding, traffic management, roads issues and snow or ice control: 780-417-7100
  • Water and sewer troubles: 780-467-7785
  • Natural gas - ATCO Gas: 780-420-5585
  • Power outage — Fortis Alberta: 780-310-9473 
  • Industry spill reporting: 780-464-8465 

Wellness and mental health supports

Call 9-1-1 or one of these crisis contact numbers if you need immediate emergency help.


Mailing address

2001 Sherwood Drive,
Sherwood Park, 
Alberta, Canada
T8A 3W7
Map: View on Google Maps


Request services

County Connect

Ask a question, report it or suggest it using County Connect


Department contacts

Use the list of County department pages to get contact information.

See also:


Mayor and Council


Media requests

Visit the News Room page to find contact information for media inquiries, photos and the latest news releases.

Related pages

Related topics

Last updated: Monday, March 31, 2025
Page ID: 37803