Job Description
Are you passionate about indoor recreation? Do you have a knack for leadership and a love for community engagement? Strathcona County is seeking a dynamic Supervisor for Indoor Recreation Programs to oversee a diverse range of programs including aquatics, sport and leisure, inclusion, education, play and wellness. This role is pivotal in managing and leading our indoor recreation program team to ensure we meet the evolving needs of our community.
If you are a strategic thinker with a passion for recreation, we want to hear from you! Apply today to join our team and make a positive impact on our community.
Key Responsibilities:
1. Leadership and Staff Supervision:
- Build and lead a talented team focused on delivering high-quality programs
- Supervise, guide and support the recreation program team to program activities in our indoor recreation facilities
2. Communications:
- Foster strong internal communication across various business and marketing teams and program instructors
- Provide clear communication to support positive guest services related to registration processes and program preparedness
- Liaise with business systems and marketing for proper representation in online and print materials
- Collaborate with other facility and program supervisors to optimize space utilization and meet community needs
3. Program Development:
- Network, conduct research and assess community needs, identifying industry trends
- Develop and evaluate programs to address service gaps and measure success in alignment with the Recreation and Culture Strategy outcomes and department business plan
- Develop innovative programs using a lens of accessibility and inclusivity
4. Systems Coordination & Business Development:
- Manage program registration software
- Implement program evaluation strategies and develop customer attraction and retention plans
- Focus on maximizing the guest experience through a continuous improvement lens
5. Budget Management:
- Work with the branch accountant to manage budgets, maximize revenue, and recover costs
- Explore opportunities for sponsorship and develop pricing strategies
Qualifications and Skills:
- Post-secondary Degree in Recreation Administration, Business, or related discipline with 2 years of related experience; or post-secondary Diploma with 4 years of related experience
- Minimum of 3 years in a supervisory capacity
- Current Standard First AID with CPR-HCP, and WHIMIS is required
- Proficiency in Microsoft Office; experience with IntelliGenz software is an asset
- OH&S Supervisory courses are assets
- Strong interpersonal, public relations, and communication skills
- Excellent organizational and time management skills
- Strong analytical and problem-solving skills
- Experience and knowledge in change management
- Ability to manage multiple tasks and projects simultaneously
- Flexibility to work irregular hours to provide supervisory support during peak times
Conditions of Employment:
- Submission of a Satisfactory Criminal Record Check
- Valid Alberta Class 5 Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits  
Who We Are:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.
Why Join Strathcona County: (depending on position)
- Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance
- Retirement and pension programs
- Paid and unpaid leave programs
- Earned day off program
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities
- Well-being programs and a safety culture focused on physical and psychological health in the workplace
Equivalencies of education and experience may be considered.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
