Arc

Arc is an electronic fare payment system used in the region for transit riders. To learn more about Arc, or if you have questions or concerns, visit myarc.ca or call the Arc call centre at 780-1-888-302-0001.

Strathcona County Transit Arc Fares

2026 Prices  - Effective February 1, 2026

With Arc, riders have monthly fare caps. The caps mean riders won't pay more than a maximum each month based on their account profile type and the service type which they travel.

For riders using an Arc card, we recommend keeping at least a $5 balance in your Arc purse to avoid a low balance warning (yellow) or a deny travel warning (red) near the end of each month. When a riders Arc purse has between $1 and $4 the (yellow) low balance warning will appear, even if the monthly cap has been reached. To avoid this the rider will need to top-up their purse. When a riders purse falls below $1 the (red) deny travel warning will appear, even if the monthly cap has been reached. The Arc card requires a minimum balance of at least $1 in order for the card to validate.

For riders using a mobile payment method (debit card, credit card or mobile wallet), the daily trips will accumulate and be charged to the bank account at the end of the service day. A standard monthly cap applies to all anonymous accounts. If you are eligible for a reduced monthly cap, ensure your payment method is set up and linked to a registered Arc account.

• Reduced monthly caps are only available for riders with a registered Arc account. To register and apply for an age or student based concession profile go on-line to myArc.ca or visit the Bethel Transit Terminal.

• Subsidized profiles are only available for Strathcona County residents that have been approved by Family and Community Services. Visit the Bethel Transit Terminal in person after approval with FCS to register your Arc account.

• Children 12 years of age and under ride free when accompanied by a fare paying rider.

• Mobility Bus rural trips - a preloaded Arc card, mobile wallet or cash fare must be used, there are no single trip Arc tickets.

• Mobility Bus - Mandatory attendants travel for free when identified by a health care practitioner as required, and documented on the application form.

Cash fares

• Cash fares are the same for all riders.

• Drivers cannot give change.

Where and when to buy

• You can buy your Arc card or load value to it:

  • in-person at the Customer Service office at Bethel Transit Terminal

  • MyArc

  • at various retail locations or

  • using an Arc vending machine

Customer service hours

• Bethel Transit Terminal, 650 Bethel Drive - view map
  Monday to Friday: 7 a.m. to 7 p.m.
  Saturday: 8 a.m. to 12:15 p.m. and 1:15 p.m. to 4:30 p.m.
  Sunday: Closed
  

• Ordze Transit Centre, 970 Ordze Road - view map
  Customer service will no longer be staffed at the Ordze Transit Centre after Wednesday, April 1, 2026.
  April 1 will be your final opportunity for in-person sales at Ordze. The terminal remains open to bus service.

• For assistance call 780-464-RIDE (7433) or visit us in person at the Bethel Transit Terminal. For Arc card loads, an Arc vending machine is available inside the terminal or go online to myArc.ca.

Advantage Parking at Bethel Transit Terminal

• $37.50 per month

• 100 passes available

• Passes may be purchased for the next month starting the second last Friday of the month

Learn more about the Advantage Parking program at the Bethel Transit Terminal.

Subsidized fares

Residents can apply for subsidized transit based on income. Arc fare capping is available for those individuals and families that may qualify for Subsidized fares. 

For more information about eligibility contact Family and Community Services at 780-464-4044.

Already approved, contact Strathcona County Transit at 780-464-RIDE or visit us in-person at the Bethel Transit Terminal.

Transfers

Sometimes your trip may require a transfer between different buses or services. Strathcona County Transit works with our regional partners in Edmonton to help you reach your destination.

If using an Arc card loaded with funds, any appliable transfer fee is deducted directly from the Arc purse if transfer rules are in place between the agencies. If there are no transfers rules in place then a rider must pay full fare for both services.

If using an Arc ticket, only a Regional ticket is valid for transfers between agencies.

Strathcona County Transit bus transfers
Effective February 1, 2026

Edmonton Transit System bus transfers on Strathcona County buses

ETS Senior Annual Passes, ETS@Work Passes, ETS Sudsidized Passes, ETS Local School Board Passes are not valid on Strathcona County Transit (even while travelling within the City of Edmonton.

Riders must pay the full cash fare or load additional funds to an their Arc card in order to travel.

St. Albert Transit bus transfers on Strathcona County buses